Health and Safety Policy for Man and Van Crystal Palace
Man and Van Crystal Palace is committed to providing a safe and healthy working environment for our employees, contractors, customers and members of the public. This Health and Safety Policy sets out our principles and procedures for managing safety across all removals, packing, loading, transport and unloading activities in our service area.
Policy Statement and Objectives
Our objective is to prevent injury, ill health, property damage and environmental harm arising from our moving and transport operations. We will plan and deliver our services in a way that identifies potential hazards, assesses risks and implements effective control measures. Health and safety considerations take priority over operational convenience or speed of completion.
Management is responsible for ensuring that this policy is implemented, maintained and reviewed, and that suitable resources are made available to support safe working practices.
Legal Compliance and Standards
Man and Van Crystal Palace will comply with all applicable health and safety legislation and recognised industry best practice relevant to the removals, transport and logistics sector. We will monitor changes in legal requirements and adjust our procedures when necessary.
Responsibilities
Health and safety are a shared responsibility across the company:
Management responsibilities include setting clear safety standards, providing training, ensuring equipment is suitable and maintained, performing risk assessments and promoting a positive safety culture.
Drivers and removal operatives are responsible for following safe systems of work, using equipment correctly, reporting hazards or incidents without delay and cooperating with any safety instructions or investigations.
Customers have a responsibility to inform us about any known hazards at collection or delivery addresses, such as restricted access, structural issues, unsafe flooring, or the presence of vulnerable individuals who may need special consideration.
Risk Assessment and Safe Systems of Work
We carry out risk assessments for our typical moving operations and for any non-standard or higher-risk tasks. These assessments consider manual handling risks, traffic and road safety, loading and unloading operations, working in confined or elevated spaces, weather conditions, and interaction with the public.
Based on the findings of these assessments, we establish safe systems of work, which may include using additional staff for heavy or awkward items, using lifting equipment, restricting access to work areas, adjusting routes or timings, or postponing work when conditions are unsafe.
Manual Handling and Heavy Items
Manual handling is central to removal work and is a key focus of our safety controls. Staff are trained in correct lifting techniques, team lifting procedures and the use of handling aids. Wherever reasonably practicable, we use trolleys, dollies, straps or other equipment to move heavy or bulky items safely.
We carefully plan the handling of items such as pianos, large appliances, safes and dense furniture. These moves are only undertaken by competent staff using appropriate equipment, and may require pre-move site checks to confirm access, floor strength and stair suitability.
Vehicle Safety and Driving Standards
All vehicles used by Man and Van Crystal Palace must be roadworthy, well maintained and appropriate for the load. Drivers carry out basic pre-use checks and report defects promptly. Loads are distributed and secured in accordance with safe loading practices to prevent movement during transit.
Drivers must follow all road traffic laws and drive in a manner that prioritises safety over time pressures. This includes observing speed limits, adapting to weather and traffic conditions, planning routes carefully and avoiding fatigue. Use of mobile phones or other distractions while driving is not permitted.
Working at Premises and Site Safety
When operating at customer homes, offices or storage locations, our staff will identify and manage site-specific hazards. This may include uneven surfaces, steps, narrow corridors, low ceilings, glass panels, electrical hazards or restricted vehicle access.
Where necessary, we will establish clear walkways, restrict access to work areas, and ensure that tools and equipment are stored safely while work is in progress. We take particular care when working around children, pets or members of the public to avoid collisions, trips or other incidents.
Personal Protective Equipment
Based on the activity and risk assessment, our teams may use personal protective equipment such as gloves, safety footwear, high-visibility clothing or other protective items. Staff must use the protective equipment provided, keep it in good condition and report any damage or defects.
Training, Information and Supervision
We provide appropriate health and safety training and instruction to all staff, including induction training for new starters and refresher training when needed. Topics include manual handling, vehicle and driving safety, safe loading and unloading, use of equipment and emergency procedures.
Supervisors and experienced staff help reinforce safe working practices, especially during complex moves or when new employees are gaining experience. Safety information and procedures are communicated clearly and reviewed regularly.
Accident Reporting and Emergency Procedures
All accidents, near misses and dangerous occurrences must be reported as soon as possible. We maintain records of incidents, investigate their causes and implement measures to reduce the chance of recurrence.
Our staff are briefed on emergency procedures for fire, injury, sudden illness, road collisions and property damage. Where incidents occur on customer premises, we will cooperate fully with any on-site safety protocols and report to the appropriate contact.
Health, Welfare and Fitness for Work
We recognise the importance of physical and mental fitness in carrying out removal work safely. Staff are expected to present fit for duty, free from the influence of alcohol or drugs, and to inform management of any condition or injury that may affect their ability to work safely.
We aim to manage workloads and scheduling in a way that reduces excessive fatigue and allows for suitable breaks during demanding moves or long-distance transport.
Continuous Improvement and Review
This Health and Safety Policy is reviewed regularly and whenever there are significant changes to our activities, equipment, fleet or legal obligations. Feedback from staff and customers, along with incident data and operational experience, is used to improve our procedures and controls.
By working together and following this policy, Man and Van Crystal Palace seeks to deliver professional removal and transport services while protecting the safety and wellbeing of everyone involved.
Competitive Prices on Man and Van Crystal Palace Services
Trust our top man and van Crystal Palace experts to help you at any time with your moving issues!
| Transit Van | 1 Man | 2 Men |
| Per hour /Min 2 hrs/ | from £60 | from £84 |
| Per half day /Up to 4 hrs/ | from £240 | from £336 |
| Per day /Up to 8 hrs/ | from £480 | from £672 |
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Opening Hours: Monday to Sunday, 07:00-00:00
Postal code: SE20 7UA
City: London
Country: United Kingdom
Web: https://manandvancrystalpalace.org.uk/
Description: We can handle any size of removal to and from Crystal Palace, SE19 with ease. Talk with our expert man and van removal specialists today.




